Shipping estimation & Update your order progress

📦 Track Your Order Progress

To check the current status of your order, we regularly update all progress in the spreadsheet linked below:

🔗 Order Progress Tracker

We believe in full transparency and accountability. That’s why we’ve outlined the key stages your order will go through. Our goal is simple: to ensure your plants are processed efficiently and arrive safely, in excellent condition.

🕒 Estimated Processing Time

Please note that the estimated time from when your order is placed until it is shipped is typically 1–2 weeks. This timeline includes all necessary inspections and documentation to ensure your plants are fully compliant with international export regulations.

🔄 Order Processing Steps

1. Export Permit Preparation

We handle all official documentation for smooth and legal international shipping:

  • Online PTK (Export Approval)

  • SIPMENTAN Processing

  • Phytosanitary Certificate Application

These steps ensure your plants clear all export requirements without delays.

2. Laboratory Inspection

Each plant undergoes a detailed inspection at a certified lab under the Agricultural Quarantine Agency.
We check for:

  • Pests

  • Diseases

  • Mites, bacteria, and other harmful agents

Only plants that pass inspection move forward in the export process.

3. Phytosanitary Certification

After passing lab inspection, packed plants undergo physical checks by the Agricultural Quarantine Agency.
Once approved, an official Phytosanitary Certificate is issued to authorize export.

4. Shipment

Your package is handed over to the courier, and an AWB (Air Waybill) tracking number will be provided.
At this stage, your order is on its way!

5. In Transit

Your shipment is currently in transit. We closely monitor its journey and will notify you of any urgent updates.
Thank you for your patience and cooperation during this process!

6. Delivered

Your plants have been successfully delivered.
Please check the package immediately to ensure everything arrived in great condition.
Thank you for choosing Aroid Market to deliver your tropical plants. If you have any questions, feel free to contact us!