Cargo Shipping Information

Dear Our customer in USA, 

We are transitioning our shipping operations to cargo expeditions, partnering with a middleman located in New Jersey. This collaboration is designed to offer you numerous advantages and guarantees.


      • 100% Warranty (Full Refund or Reshipment)
      • FREE Shipping 
      • Optimal Plant Protection
      • Hassle-Free Documentation (No more Import Permit and Greenlable Necessary)
      • No Import Duty Taxes
      • No Handling Fees
      • No Charge for Phytosanitary Certificate

Site Location:

24 Manito Avenue, Lake Hiawatha, New Jersey, 07034, USA.


CARGO SHIPPING POLICY

  1. This cargo shipment service is currently limited to customers within the United States.
  2. We collaborate with Planstop.us, a plant handling service located at 24 Manito Ave Lake Hiawatha, NJ, 07034, USA.
  3. No Import Permit Documents, Greenlabel, or Phytosanitary Certificate are required.
  4. There are no handling charges or Import duty Tax fees.
  5. Cargo shipments occur twice a month.
  6. If your order is shipped via cargo delivery, please confirm with our Customer Service.
  7. Planstop.us uses USPS (United States Postal Service) for local shipping.
  8. Estimated delivery times:
  • From Indonesia to Planstop.us: approximately 2-4 days.
  • Repacking process at Planstop.us: about 1-2 days.
  • Shipping from Planstop.us to your address: around 1-2 days

9. Once Planstop.us ships the plant packages, you will receive a tracking email notification from our Customer Service.

10. We provide a 100% Guarantee: damaged plants will be replaced with similar ones available at Planstop.us or of equal value.

11. To claim for damaged plants must include photo or video evidence of the damage.